Advanced replacement

We can offer advanced replacement support agreements to cover the Paranoia3 LVD SCSI, Paranoia3 Fibre Channel, Paranoia3 SAS-Fibre, and 10Zig Q3e Tape Encryption Appliances as well as the SecureCopy3 SCSI, SecureCopy3 SAS and SecureCopy3 Fibre Channel stand alone secure copy solutions.

This service will mean you have a replacement unit shipped to site, wherever that may be around the globe, by fast courier service to ensue your important data need never be left in a vulnerable unsecured state.  An low annual fee means complete peace of mind to ensure no extended down times and matting SLAs.

Depot Repair

We offer full depot repair on a time and materials bases for the Paranoia2 LVD SCSI, Paranoia3 LVD SCSI, Paranoia3 Fibre Channel, Paranoia3 SAS-Fibre, 10Zig Q3 and 10Zig Q3e Tape Encryption Appliances as well as the SecureCopy3 SCSI, SecureCopy3 SAS and SecureCopy3 Fibre Channel stand alone secure copy solutions.

Upgrades

If you are considering upgrading your system and need to change the interface type of your Paranoia3 or Q3e units then contact us for details of the availability of upgrades.